Help you instantly with
Help you instantly with
Help you instantly with

Inspired by our network of friends and partners in hospitality & design.

Intelligent concierge for
real guest needs

Understands complex questions.

The AI handles multi-layered guest requests and follows up based on hotel-specific knowledge.

Voice message recognition.

Guests can speak naturally – the assistant transcribes and responds to voice notes in seconds.

Hotel-specific memory.

Built on your property’s own knowledge base – from spa hours to activity tips, always up to date.

Smart chatbot solution for seamless interactions.
Understands complex questions.

The AI handles multi-layered guest requests and follows up based on hotel-specific knowledge.

Voice message recognition.

Guests can speak naturally – the assistant transcribes and responds to voice notes in seconds.

Hotel-specific memory.

Built on your property’s own knowledge base – from spa hours to activity tips, always up to date.

Smart chatbot solution for seamless interactions.
Understands complex questions.

The AI handles multi-layered guest requests and follows up based on hotel-specific knowledge.

Voice message recognition.

Guests can speak naturally – the assistant transcribes and responds to voice notes in seconds.

Hotel-specific memory.

Built on your property’s own knowledge base – from spa hours to activity tips, always up to date.

Smart chatbot solution for seamless interactions.

Personalized user experience and recommendations.

icon

Custom guest journeys.

Create interactive flows with smart links to activities, menus, and external booking tools.

icon

Custom guest journeys.

Create interactive flows with smart links to activities, menus, and external booking tools.

icon

Custom guest journeys.

Create interactive flows with smart links to activities, menus, and external booking tools.

icon

Multilingual by default.

Guests get native-language support – no switching or setup needed.

icon

Multilingual by default.

Guests get native-language support – no switching or setup needed.

icon

Multilingual by default.

Guests get native-language support – no switching or setup needed.

icon

Powered by OpenAI.

Uses the same tech behind ChatGPT, adapted for real-time hospitality conversations.

icon

Powered by OpenAI.

Uses the same tech behind ChatGPT, adapted for real-time hospitality conversations.

icon

Powered by OpenAI.

Uses the same tech behind ChatGPT, adapted for real-time hospitality conversations.

Boost guest experience while cutting costs.

Customer journeys with funnel analysis.
Customer journeys with funnel analysis.
Customer journeys with funnel analysis.

Guide your guests with smart journeys.

Turn every question into action: link directly to activities, menus, booking tools, or upsells – all within the chat.

Dynamic conversation flows

Direct links to external pages & forms

Built-in logic for timing, context & intent

Save more each month – no extra staff

The Concierge handles 80 percent of all standard requests and works day and night like a full-time team member without the cost

Serves 50 or more guests at once

Available via WhatsApp, Telegram or LINE

Saves up to 2000 euros per month in staffing

Unlocking actionable data for smarter decisions.
Unlocking actionable data for smarter decisions.
Unlocking actionable data for smarter decisions.
Advanced AI features for optimal performance.
Advanced AI features for optimal performance.
Advanced AI features for optimal performance.

We keep your concierge up to date

You send us your updates and we do the rest. Menus, activities, spa hours – changes are included and live within hours

Unlimited updates included in the plan

No technical skills needed

Fully managed by our support team

Concierge pricing made easy

Clear pricing for hotels and hospitality – from setup to full service

Monthly

Annual

SAVE 20%

Operating costs

€1,200

/monthly

Your concierge is always up to date. We manage all content like menus and activities and cover all platform and API costs.

Setup

€4,900

/one-time

We prepare and launch your concierge on WhatsApp, Telegram or Line. Setup is done in one week and fully managed by us.

Enterprise

Connect the concierge to your existing systems: booking engines, CRMs or property tools. Ideal for hotels that want deeper control, automation and full integration into their workflow.

Concierge pricing made easy

Clear pricing for hotels and hospitality – from setup to full service

Monthly

Annual

SAVE 20%

Operating costs

€1,200

/monthly

Your concierge is always up to date. We manage all content like menus and activities and cover all platform and API costs.

Setup

€4,900

/one-time

We prepare and launch your concierge on WhatsApp, Telegram or Line. Setup is done in one week and fully managed by us.

Enterprise

Connect the concierge to your existing systems: booking engines, CRMs or property tools. Ideal for hotels that want deeper control, automation and full integration into their workflow.

Concierge pricing made easy

Clear pricing for hotels and hospitality – from setup to full service

Monthly

Annual

SAVE 20%

Operating costs

€1,200

/monthly

Your concierge is always up to date. We manage all content like menus and activities and cover all platform and API costs.

Setup

€4,900

/one-time

We prepare and launch your concierge on WhatsApp, Telegram or Line. Setup is done in one week and fully managed by us.

Enterprise

Connect the concierge to your existing systems: booking engines, CRMs or property tools. Ideal for hotels that want deeper control, automation and full integration into their workflow.

Frequently asked questions.

The AI Concierge creates a new kind of guest experience that is simple, personal, and available through everyday messengers like WhatsApp, Telegram or Line. Here you will find the most common questions about the service.

ChatAssist is designed to address common inquiries and effectively, ensuring a seamless user

What is an AI Concierge and how does it work?

Conciro is a smart assistant that communicates directly with your guests through WhatsApp, Telegram or LINE. It replies instantly at any time of day, shares current menus, provides tailored activity suggestions, and answers all questions before, during and after the stay. It creates an entirely new guest experience using platforms your guests already use every day, without needing to download an app or contact the reception.

How does the setup process work?

What is included in the monthly service?

Do I need technical skills or support staff?

Can I cancel or pause the service anytime?

What is an AI Concierge and how does it work?

Conciro is a smart assistant that communicates directly with your guests through WhatsApp, Telegram or LINE. It replies instantly at any time of day, shares current menus, provides tailored activity suggestions, and answers all questions before, during and after the stay. It creates an entirely new guest experience using platforms your guests already use every day, without needing to download an app or contact the reception.

How does the setup process work?

What is included in the monthly service?

Do I need technical skills or support staff?

Can I cancel or pause the service anytime?

What is an AI Concierge and how does it work?

Conciro is a smart assistant that communicates directly with your guests through WhatsApp, Telegram or LINE. It replies instantly at any time of day, shares current menus, provides tailored activity suggestions, and answers all questions before, during and after the stay. It creates an entirely new guest experience using platforms your guests already use every day, without needing to download an app or contact the reception.

How does the setup process work?

What is included in the monthly service?

Do I need technical skills or support staff?

Can I cancel or pause the service anytime?

Let your guests ask anything.

No apps, no waiting. Just smart service inside the messenger your guests already use.

Let your guests ask anything.

No apps, no waiting. Just smart service inside the messenger your guests already use.

Let your guests ask anything.

No apps, no waiting. Just smart service inside the messenger your guests already use.